A lead who has been asked to do night shift

A lead who has been not been signed up for shifts has members who have signed up for shifts including night shifts. Now what are the options available for the lead? Also, HR is not so strong or active role in operational decisions in such organisations.

hifiwifi, posted on October 22, 2012 at 10:01 pm    Company (work place)

Nishta Gupta said October 23, 2012 at 04:34 pm

Dear Hiwifi,

This problem has two parts:

Problem 1: Should you be around when your reportees are in office?

This is one part of the problem only. Ideally, as a leader you should be around for your team members especially in the BPO/KPO industry wherein you deal with international clients.

Well - that is the industry norm. If they have any issues, then they can seek your advise/help if you are in office. And - it does not make business sense for you to come to office when your team is at home, right?

Problem 2: Job responsibility

The other part is that you are given a responsibility that is out of scope as per your joining terms and conditions. Well, this is something that is quite common in the industry wherein you join for some role and you are assigned some "other" role.

The options you have to consider:
1. Look for a change in role within the organisation as you are not comfortable with night shifts. As HR is not active in your organisation, you will have to speak with your manager and discuss the problem with him/her. It is important for your manager to know that you are facing this problem as it can impact your productivity long term. Generally, we are hesitant to voice our concerns but if put forward diplomatically in a conversation it will only help your boss to know that you are facing some problem at work. Moreso, as you never signed up for night shifts.

Try to find out the key influencers in the organisation who can help you. Network and get connected to them as well.

2. Look for a change outside the organisation wherein the new opportunity does not have night shifts. This time be sure before you jump the gun. Cross check/confirm with the HR dept as well as your new manager.

3. Look for possible ways wherein you can breakdown the night shift - some specific days of the week only wherein you have team meetings and client calls.

Hope this helps! Happy fixing.

hifiwifi said October 23, 2012 at 05:35 pm

Agreed, to look for a change outside the organisation it was too late to start since timeline is not known to get a new one - managers have forced him to come into night shift since reportees are all spread out throughout 24/7 - one of the reportees is eyeing for a lead position and he is adding to peer pressure - also the lead is sufferring from health issues - so is it right for the lead to decide to quit since notice period is 60 days and can he take the risk to find out within that period - or should he give more importance to health issues - if the lead quits - is it apt to let the HR know that managers might not want the lead and want to find a way to get rid of this lead - what is the industry practice that something is not misused - since in this case the lead would have been for a long time in the organisation

Nishta Gupta said October 23, 2012 at 06:57 pm

Job stress invariably leads to health issues. There are signals that we dont recognise - like disturbance in sleeping pattern, headache/migraine, high blood pressure etc. So, first of all, I would suggest that the Lead takes control of his health. He should atleast go for 30 minute walk in a park. Meditation also helps but can begin with walking as it is easy to follow.

Some hard facts about job search - you cannot have a timeline to it as you have very correctly stated in your question. There is a certain degree of luck attached to a successful job search. Then there are demand/supply factors associated with job search. If your skill is rare, you can find a job in a single day! So, I would suggest that the best option in such a scenario is to opt for paid leave as you have been with the organisation for a long time. You can use this time for job search and assess the situation objectively.

The politics is office is part of the game. You should let the reportee know that you are here to stay and he should look at other opportunities for growth. If he is playing politics, then you need to beat him at his own game. Be confident and believe in yourself.

Join us for Fixerline "Never-Give-Up" Series from October 21-27 on Facebook. Happy fixing!

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